Terms & Conditions

By accessing or using DairyBit — including our public website, milk provider portal, customer portal, APIs, or mobile applications — you agree to these Terms & Conditions and our Privacy Policy.

DairyBit is a dairy management software platform that helps milk providers and customers manage milk delivery records, billing, payments, reports, QR onboarding, and related account tools. These terms apply to:

• check_circleMilk Provider accounts — dairy owners and milk providers using DairyBit for customer management, milk entry, billing, payments, reports, and subscriptions.
• check_circleCustomer accounts — households or buyers linked to a milk provider to view milk entries, bills, payments, and delivery updates.
• check_circleWebsite visitors — users browsing marketing pages, blog content, pricing, or submitting contact inquiries.

If you accept these terms on behalf of a business, you confirm that you have authority to bind that business. We may update these terms from time to time. Continued use after updates means you accept the revised terms.

Learn more about the product on our Home page and Features section.

All users must:

• check_circleProvide accurate information and keep login credentials secure.
• check_circleUse DairyBit only for lawful milk delivery and dairy account management purposes.
• check_circleNot hack, scrape, reverse-engineer, overload, spam, or misuse DairyBit systems.
• check_circleNot impersonate another person or access another account without authorization.

Milk Provider accounts must:

• check_circleEnter milk quantities, rates, bills, and payments accurately and on time.
• check_circleHandle customer linking, leave/extra requests, and delivery notes responsibly.
• check_circleStay within the active subscription plan’s customer limits and usage rules.

Customer accounts must:

• check_circleUse only the milk provider accounts they are authorized to access.
• check_circleReport incorrect milk entries or billing issues to their milk provider and, where needed, DairyBit support.

DairyBit is software only. We do not deliver milk, collect cash for milk providers, or become a party to commercial disputes between milk providers and customers.

To use DairyBit portals or apps, you must register with a valid mobile number and complete OTP verification where required. You are responsible for all activity under your account.

• check_circleRegister as a Milk Provider or Customer with accurate name, mobile, and related profile details.
• check_circleComplete Profile and Address information (including city, state, and pincode where asked).
• check_circleCustomers may link with a milk provider via Find Milk Provider, QR scan, or milk-provider-initiated onboarding.
• check_circleNotify us promptly if you suspect unauthorized access to your account.

We may refuse, suspend, or close accounts that provide false information, violate these terms, or create security or abuse risk for the platform.

DairyBit includes tools for dairy billing software workflows — monthly bills, payment records, dues, and related reports. Unless clearly stated otherwise:

• check_circleMilk bills between provider and customer are business records maintained by the milk provider (and, where allowed, self entries by the customer). DairyBit does not receive those milk-sale collections.
• check_circlePlatform / subscription charges paid to DairyBit for milk provider plans are separate from day-to-day milk bill collections.
• check_circleMilk Providers are responsible for the accuracy of litres, rates, discounts, payments, and shared bill PDFs or WhatsApp bills.
• check_circleCustomers should review bills and payment history in their portal or app and raise disputes with their milk provider first.

Refund rules for DairyBit subscription purchases are described in our Refund Policy.

Milk Provider access to DairyBit may depend on a subscription plan (for example Basic, Advance, or Premium) shown in Subscription Book inside the milk provider portal. Plans may define customer limits, duration, and available features. See current plan options under Pricing.

• check_circleBasic may be offered within defined free limits.
• check_circlePaid plans are charged according to the duration and price shown at purchase or upgrade.
• check_circleExceeding plan limits or letting a paid plan expire may block adding customers or using certain features until the plan is updated.
• check_circleAdmin approval may be required for certain upgrade or payment verification flows.

Subscription charges are for software access only and are not payment for physical milk delivery.

Your use of DairyBit is also governed by our Privacy Policy, which explains how we collect, store, and protect account, billing, and technical information.

• check_circleWe process data needed to run dairy customer management, milk entries, bills, payments, notifications, and support.
• check_circleYou remain responsible for the lawfulness and accuracy of business/customer data you enter.
• check_circleMilk Providers must only add customers they are authorized to serve and must handle customer data carefully.
• check_circleWe do not sell personal data. We use it to provide and improve DairyBit services.

If these Terms and the Privacy Policy conflict on a privacy topic, the Privacy Policy controls for that topic.

DairyBit’s website, software, dashboards, mobile app interfaces, branding, logos, content templates, and underlying code are owned by DairyBit and protected by applicable intellectual property laws.

• check_circleYour account grants a limited, non-exclusive, non-transferable right to use DairyBit for your own milk provider or customer operations while the account remains active and compliant.
• check_circleYou retain ownership of business data you enter (customer details, milk entries, bills, payments).
• check_circleYou grant DairyBit permission to store, process, and display that data only as needed to provide the service.
• check_circleYou may not copy, resell, white-label, or redistribute DairyBit software or branding without written permission.

DairyBit is provided on an “as available” basis. We work to keep the platform reliable, but temporary downtime, maintenance windows, internet issues, device problems, or third-party outages may occur.

Milk Providers are solely responsible for delivery operations, pricing, collections, and customer communication. DairyBit helps record and present information but does not guarantee dispute-free business outcomes.

To the maximum extent permitted by law, DairyBit shall not be liable for indirect, incidental, special, or consequential damages arising from use of the platform, including lost profits, collection disputes, data entry mistakes by users, or business interruption.

Where liability cannot be excluded, our total liability for any claim related to the service is limited to the amount you paid DairyBit for subscriptions in the twelve (12) months before the event giving rise to the claim (or, if none, a reasonable nominal amount permitted by law).

You may stop using DairyBit at any time by discontinuing use and, where available, requesting account closure through support.

We may suspend or terminate access if you:

• check_circleViolate these Terms & Conditions or applicable law.
• check_circleSubmit false data, abuse QR/mapping flows, or compromise platform security.
• check_circleFail to maintain a required subscription or exceed plan abuse thresholds after notice.
• check_circleUse DairyBit for fraud, spam, or unauthorized commercial misuse.

After termination, your right to access the portals/apps ends. We may retain or delete data as described in the Privacy Policy and as needed for legal, security, or accounting reasons.

For questions about these Terms & Conditions, subscriptions, accounts, or legal notices, contact DairyBit support:

• check_circleContact form: Contact Us
• check_circlePhone / WhatsApp: +91 90239 46146
• check_circleEmail: support@dairybit.com

Related pages: Privacy Policy · Refund Policy · DairyBit Home